Company Overview

PT Jalameta Pilar Sinergis is a technology company delivering high-technology, service-based software solutions to customers across Indonesia and the global market. With teams supporting projects and customers in multiple locations, the company required stronger operational visibility, faster internal approvals, and a more connected system across departments.

Situation (Before Implementation)

Before implementing Odoo, PT Jalameta Pilar Sinergis handled several critical workflows manually and across separate systems. Purchase requests and expense submissions were processed manually, which slowed down approvals and reduced traceability. The organization lacked end-to-end visibility into projects—especially in monitoring project progress, tracking expenses, and understanding time allocation. Customer communication was heavily conducted via WhatsApp but was not yet integrated into a centralized system, making it harder to maintain communication history and follow-ups. In addition, several operational systems (such as HR, inventory, and finance) were running separately, creating duplicated work and fragmented reporting.

Challenges

PT Jalameta Pilar Sinergis needed to address four core issues:

1. Purchase requests and expense submissions were still manual.
2. Limited overall visibility into projects, expenses, and time allocation.
3. Customer communication via WhatsApp was not integrated.
4. Key systems ran separately (HR, inventory, and finance).

Odoo Solution Implemented

To unify operations and strengthen control, Odoo was implemented with integrated workflows across purchasing, project monitoring, customer communication, and reporting:

1. Automated Purchase & Approval Workflows. Procurement and approval flows were automated, improving speed, consistency, and traceability for purchase and expense-related requests.
2. Integrated Timesheet & Project Monitoring. Timesheet and Project modules were integrated to support monitoring of work progress, track time allocation, and strengthen project visibility.
3. WhatsApp Communication Integration via Wablas API + Email Marketing. Customer communication was integrated by connecting Wablas API and Email Marketing, enabling more structured outreach and better communication documentation.
4. Unified Dashboard for Operational & Financial Visualization. A centralized dashboard was created to visualize operational and financial data, supporting faster decision-making and reducing manual reporting effort.

Result

With Odoo, PT Jalameta Pilar Sinergis transitioned from manual and disconnected workflows to an integrated operational system. Procurement and approvals became more efficient, project monitoring improved through integrated timesheets and project tracking, customer communication became more structured through WhatsApp and email integration, and management gained clearer visibility through a unified dashboard—supporting more consistent operations and scalable growth.